[vc_row][vc_column][vc_text_separator title=”About Us”][vc_empty_space height=”2px”][/vc_column][vc_column width=”1/2″][vc_single_image image=”1537″ img_size=”600X425″ css_animation=”appear”][/vc_column][vc_column width=”1/2″][vc_cta h2=”Welcome to SSWI Depot!” txt_align=”center” style=”custom” custom_background=”#ffffff”]
Have more questions? Please Click here
If you would like to request a manifest—Click here[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][vc_text_separator title=”F.A.Q” color=”custom” accent_color=”#fffc00″][/vc_column][/vc_row][vc_row][vc_column][vc_cta_button2 h2=”Return” style=”square” el_width=”70″ txt_align=”center” accent_color=”#ffffff”][/vc_cta_button2][vc_accordion][vc_accordion_tab title=”Can I return merchandise by mail? “][vc_column_text]Yes, purchases can be returned via mail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I return an online purchases by mail?”][vc_column_text]Contact us HERE to obtain a Return Authorization Number within 30 days of the invoice generated date (date shipped). Purchases with a Return Authorization date within 30 days will be refunded back to the original form of payment. Purchases returned without a Return Authorization Number or beyond 30 days of the invoice generated date (date shipped) will not be refunded. We recommend you insure the package and obtain a method of tracking. Return shipping will not be refunded.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column][vc_empty_space height=”30px”][/vc_column][vc_column][vc_cta_button2 h2=”Orders” style=”square” el_width=”70″ txt_align=”center” accent_color=”#ffffff”][/vc_cta_button2][vc_accordion][vc_accordion_tab title=” Can I order by phone?”][vc_column_text]Yes, please check out the Contact Us page if you would like to give us a call.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=” What kinds of payment methods do you accept?”][vc_column_text]CKIP’s checkout process uses PayPal. PayPal is one of the most trusted online payment systems on the web today. Since we use PayPal, we have the same securities and payment fraud protection as www.PayPal.com . Upon entering your personal credit card information, you will be transferred to PayPal’s secure server. PayPal accepts Visa, MasterCard, Discover, American Express and Diners Club.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I modify or cancel my order?”][vc_column_text]
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you restock items that are sold out?”][vc_column_text]
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is my privacy and personal information secure on your site?”][vc_column_text]Shopping on our site is safe and secure. Please click here to view the full details on how we protect your privacy and personal information.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column][vc_empty_space height=”30px”][/vc_column][/vc_row][vc_row][vc_column][vc_cta_button2 h2=”Order Status” style=”square” el_width=”70″ txt_align=”center” accent_color=”#ffffff”][/vc_cta_button2][vc_accordion][vc_accordion_tab title=”How do I check on the status of my order?”][vc_column_text]
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Why was my order cancelled?”][vc_column_text]
[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column][vc_empty_space height=”30px”][/vc_column][/vc_row][vc_row][vc_column][vc_cta_button2 h2=”Shipping” style=”square” el_width=”70″ txt_align=”center” accent_color=”#ffffff”][/vc_cta_button2][vc_accordion][vc_accordion_tab title=” What kinds of shipping options do you offer?”][vc_column_text]We offer a variety of shipping options and rates.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=” How do I track my package?”][vc_column_text]When your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website. Or you can click HERE to track your package.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column][vc_empty_space height=”30px”][/vc_column][/vc_row][vc_row][vc_column][vc_cta_button2 h2=”My Account” style=”square” el_width=”70″ txt_align=”center” accent_color=”#ffffff”][/vc_cta_button2][vc_accordion][vc_accordion_tab title=”Do I need to create an account before placing an order?”][vc_column_text]You do not need an account before placing an order. You can creae an account as soon as you have finished shopping, or check out as a Guest. Having an account with us, the process is fast, free, and will save you time for future purchases.
Why having an account with CKIP’s Kloset is recommended:
Click here to create an account.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I reset my password?”][vc_column_text]Please click here to reset your password.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I change my account information?”][vc_column_text]Log on to your CKIP’s Kloset account with your email address and password, where it will direct you to your account overview to update/edit your account information.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can’t find the answers to your questions, contact our Customer Service.”][vc_column_text]Please contact our Customer Service Team HERE.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column][vc_empty_space height=”30px”][/vc_column][/vc_row][vc_row][vc_column][vc_separator color=”custom” style=”dashed” accent_color=”#fffc00″][/vc_column][/vc_row]